The CanAm Difference

In the world of EB-5 immigration investment, trust and transparency are everything. At CanAm Enterprises, we understand that EB-5 is more than just an investment — it’s a life-changing journey. And for our investors, the experience doesn’t end with a signed subscription agreement. It begins there. What sets CanAm apart is the extraordinary level of care, communication, and personalized support we provide to each and every investor throughout their immigration journey. That’s the CanAm difference.

We recently sat down with CanAm’s Investor Relations team, led by Joan Hull, Director of Relationship Management, to talk about what truly makes this experience unique.

“Absolutely, the main focus of what this team does is support all of our investors throughout their entire immigration journey, which can be a very long time,” Joan shares. “It really is essential that we make them feel supported through each and every stage. And doing that is really what we love most about our jobs.”

Joan and her team, which includes Cuina Chen, Eric Wang, and Saad Tariq, bring decades of combined experience to the role, and it shows in their commitment and passion. From welcome calls to project updates to answering immigration-related questions, the Investor Relations team is there for investors through it all.

“Exactly,” Joan continues. “We have a welcome meeting right after our investors make their final investment with us. That introduces them to all of our systems, congratulates them on their investment, and from there it’s updating them on projects throughout the entire time. It’s helping to answer their immigration questions and making sure that they understand that.”

It’s not just about checking boxes or fulfilling minimum service standards. The CanAm team takes the time to get to know each investor and understand what this journey means to them. “Yes, and it’s not just about investment itself,” adds Cuina.

“We are here for all the milestones, getting to know each investor, understanding their dreams for their family, and helping them navigate the EB-5 process.”

This individualized attention often translates into meaningful, life-changing outcomes. Eric Wang recounts one particularly touching example: “One of the EB-5 investors from our Hawaii Airport project told me how much they appreciated not only getting their principal back but also attaining the unconditional green card. They said it was the luckiest thing that ever happened in their life. And it also helped their daughter to pursue a better career goal in the future.”

These stories aren’t rare—they’re at the heart of what CanAm aims to achieve for every investor. The team understands the significance of this decision for investors and their families. “This is the most personal investment that they and their families will ever make,” says Joan. “And they’ve trusted CanAm to help them with that.”

Extraordinary Client Support

The foundation of this trust lies in CanAm’s deep commitment to transparency and integrity. “CanAm truly is just the absolute leader in this industry,” says Saad. “From how we choose our projects to how we are transparent throughout the entire process.”

The Investor Relations team is driven by genuine care. As Saad puts it, “We’re here because we believe in the impact we’re making. We genuinely care about each of our investors and want to ensure they succeed.”

That spirit of care extends beyond investor interactions. It’s reflected in the team dynamic itself. “Working with such a great team, it also makes a big difference,” Cuina shares. “We’ve got each other’s backs too, and I think it comes through in how we serve our investors.”

Joan echoes this sentiment: “I think that how much we support each other, how much trust we have in CanAm, and its integrity comes through to our investors.”

The EB-5 journey can be complex and long, but CanAm ensures that no investor ever walks it alone. Whether it’s celebrating the approval of a green card, returning capital at the end of a project, or simply being available to answer a question, the Investor Relations team is a constant source of support.

At CanAm, our mission is not only to deliver on the promise of EB-5 but to make sure that the journey itself is as seamless and rewarding as possible.

As Joan and the team say in the video, “Thank you so much for allowing us to be part of your journey and part of your success story.”

That’s the CanAm Difference.